Machine down? We'll get it earning again.
Repairs and maintenance contracts for coffee, snack and cold-drink vending machines — including machines you didn't buy from us.
Who repairs vending machines in Dubai?
Doctor Vending repairs and maintains vending machines from its workshop in Al Qusais, Dubai. Technicians handle coffee brewers, snack spirals and motors, refrigeration, coin mechanisms, bill validators and card readers for most common brands, and keep genuine spare parts in stock. Send the model and a photo of the error on WhatsApp for the fastest diagnosis.
What we fix
Coffee systems
Brewers, grinders, boilers, mixers, water leaks and descaling.
Snack & combo
Spirals, motors, drop sensors, doors and lighting.
Refrigeration
Cooling faults, gas, fans and temperature control for UAE heat.
Payments
Coin mechanisms, bill validators, change dispensers and card readers.
Maintenance contract (AMC) levels
| Included | Basic | Plus | Premium |
|---|---|---|---|
| Preventive visits per year | 2 | 4 | 6 |
| Priority call-outs | — | Yes | Yes |
| Labour on repairs | Discounted | Included | Included |
| Common wear parts | — | Discounted | Included |
| Descaling & deep clean (coffee) | — | Yes | Yes |
| Standby machine during long repairs | — | — | On availability |
Contract details and prices depend on machine type and number of machines. Ask for a written AMC proposal.
How a repair works
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1
Send details
Model, location and a photo or video of the fault on WhatsApp.
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2
Diagnosis & quote
We confirm the likely fault, parts and cost before any work.
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3
On-site or workshop repair
Most faults are fixed on site; bigger jobs go to our workshop.
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4
Test & report
We test vending and payments and tell you what we did.
Repair questions
Which brands do you repair?
We work on the brands we sell — such as Saeco, Azkoyen and Vendron — and most other common vending brands. Send us the model to confirm.
My machine shows an error code — what should I do?
Switch it off for one minute and on again. If the error returns, photograph the screen and send it with the model name on WhatsApp.
How often should a coffee vending machine be serviced?
Daily cleaning by your team plus professional preventive maintenance and descaling at intervals that depend on usage and water hardness — usually every few months for busy machines.